42 days waiting for a sensor
Stromer‘s answers to my attempts to get support from them, because of the broken TMM sensor: 1) to my dealer: none 2) via phone: this is the flagship store, we are here to sell bikes. Talk to your dealer. If he cannot support we also can‘t. 3) email: we are sorry. Got a TMM sensor, imported by me from The Netherlands, in two days, to get the bike on the road again. The one ordered from Stromer arrived 42 days later. Lesson: Google is the best support for Stromer. The brand lacks a competent after-sales service or customer relationship. A big disaster, in what after-sales relates..